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Rackone

Contacts

Contact Rackone

For a quote, a consultation or a technical question, a systems engineer answers, not a salesperson, in English or in Italian. For an emergency in progress, call our emergency line: it answers even if you are not a customer yet.

Emergency support Cluster down or a ransomware attack: our emergency line answers around the clock, even if you are not a customer yet. Phone +39 0421 1880420.
  • 700+ active customers
  • 24h support, every day
  • GDPR data kept in Italy

Write to us

Tell us what you need: we get back to you, with no obligation.

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Office hours
Monday to Friday, 9:00-18:00 (Italian time) · 24h support for customers
Company details
Rackone S.r.l. · Tax code and VAT number IT04236900272

Data sovereignty

Your data stays in Italy, under European jurisdiction

An Italian company, with our own data center in Venice and an Edge network of partner data centers in Italy and Europe, and no transfers outside the EU: you always know where your data resides and who can access it, in line with GDPR and NIS2.

Data sovereignty explained
  • Data centers in Italy
  • GDPR
  • EU jurisdiction
ISO/IEC 27001 certification issued by WCS, Worldwide Certification Standards

Partner program

MSPs and system integrators: become our partner.

Resell cloud, Proxmox and cyber security under your own brand: a reserved price list, Italian infrastructure and a technical team that works alongside you, never in competition with you, wherever your customers are.

  • White-label and single invoicing
  • Reserved price list with dedicated margins
  • Priority technical support, 24h
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